Introduction
Welcome to Apex Primary Wellness. These Terms of Service outline the rules, expectations, and limitations governing your use of our website, online tools, and medical services. By accessing our website or scheduling services with our clinic, you agree to comply with these terms. If you do not agree, please discontinue use of the website and services.
Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service and all applicable laws. Apex Primary Wellness may update these terms at any time, and any changes will take effect immediately upon posting to this page.
Medical Disclaimer
All information provided on this website—including text, graphics, blogs, educational materials, and service descriptions—is for informational purposes only.
- This content does not constitute medical advice, diagnosis, or treatment.
- Medical decisions should always be made with guidance from a licensed healthcare provider.
- In the event of a medical emergency, call 911 or visit the nearest emergency facility immediately.
Use of Our Website
By accessing our website, you agree not to:
- Misuse, disrupt, or attempt to interfere with website functionality
- Copy, reproduce, or distribute website content without permission
- Use the website for fraudulent or harmful activity
All website content—including text, logos, graphics, and media—is the property of Apex Primary Wellness and may not be used without authorization.
Patient Responsibilities
When receiving care from Apex Primary Wellness, you agree to:
- Provide accurate, complete, and updated personal and medical information
- Follow the treatment plan recommended by your provider
- Ask questions when you need clarity about your care
- Respect clinic staff, fellow patients, and property
- Comply with appointment policies, including cancellations
Appointment Scheduling & Cancellations
Appointment requests made online or by phone are subject to confirmation by our staff.
- Please notify the clinic at least 24 hours in advance to cancel or reschedule an appointment.
- Excessive no-shows or late cancellations may result in charges or limitations on future scheduling.
- We reserve the right to reschedule appointments due to provider availability or unforeseen circumstances.
Payments, Billing & Insurance
Apex Primary Wellness accepts most major insurance plans. By receiving care, you acknowledge that:
- You are responsible for all copays, deductibles, coinsurance, and fees not covered by insurance
- Insurance coverage is not guaranteed
- Claims may be processed through your insurance provider according to their policies
- Self-pay options are available for uninsured patients
For the most accurate information, please contact our office to verify insurance eligibility.
Privacy & Protected Health Information
We take your privacy seriously. Your protected health information (PHI) is managed in accordance with HIPAA regulations.
Please review our HIPAA Privacy Policy for details on how we use, store, and protect your information.
Third-Party Links
Our website may contain links to third-party websites for educational or informational purposes.
Apex Primary Wellness does not control, endorse, or assume responsibility for content, privacy practices, or services offered on external websites.
Limitation of Liability
Apex Primary Wellness is not responsible for:
- Losses resulting from website downtime, errors, or inaccessibility
- Decisions made based on information provided on the website
- Any indirect, incidental, or consequential damages arising from the use of our website or services
Your use of the site is at your own risk.
Disclaimers
- Services described on the website may vary by provider or location.
- Information on the site may change without notice.
- No guarantee is made that the website will always be error-free or continuously available.
Changes to These Terms
Apex Primary Wellness may update or modify these Terms of Service at any time. Updates will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised terms.
Governing Law
These Terms of Service are governed by the laws of the State of Texas and applicable federal laws.
Contact Us
For questions or concerns regarding these Terms of Service, please contact:
Apex Primary Wellness
149 E. SH 121, Frontage Rd Suite 105 Coppell, TX 75019
Phone: (972) 833-7246
Email: [email protected]