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What to Do If Your Primary Care Clinic Closes

Jun 24, 2026

Primary Care & Wellness

Patient meeting with a new primary care provider to transfer medical records and continue ongoing healthcare after a clinic closure.Patient meeting with a new primary care provider to transfer medical records and continue ongoing healthcare after a clinic closure.

Hearing that your primary care clinic is closing can be stressful. Many patients immediately wonder where they will go for care, how they will access their medical records, and whether their prescriptions and ongoing treatments will be affected.

The good news is that with the right steps, you can continue your healthcare without major interruptions.

Stay Calm and Gather Information

If your clinic announces a closure, start by gathering as much information as possible.

Find out:

  • The clinic's expected closing date
  • Whether providers are moving to another practice
  • How to request medical records
  • Contact information for future questions
  • Instructions regarding prescription refills

Having this information early can make the transition much smoother.

Request a Copy of Your Medical Records

Your medical records contain important information about your health history, medications, allergies, test results, and previous treatments.

Ask your clinic:

  • How to obtain your records
  • Whether records can be transferred directly to a new provider
  • How long records will remain available after the clinic closes

It's always a good idea to keep a personal copy for your own records.

Refill Important Medications

If you take prescription medications regularly, don't wait until the last minute.

Speak with your current provider about:

  • Refilling medications before the closure
  • Obtaining enough medication to cover the transition period
  • Understanding any follow-up care requirements

This can help prevent treatment interruptions.

Start Looking for a New Primary Care Provider

The sooner you begin your search, the better.

Look for a provider who:

  • Accepts your insurance
  • Is accepting new patients
  • Has experience managing your healthcare needs
  • Is conveniently located
  • Offers appointment availability that fits your schedule

Reading online reviews and checking provider credentials can also help you make an informed decision.

Schedule Your First Appointment Early

Many primary care practices have limited availability for new patients.

Once you've selected a provider, schedule an appointment as soon as possible, even if you don't currently need medical care.

Establishing care early helps ensure you have a healthcare provider available when you need one.

Bring Important Information to Your First Visit

Before your appointment, gather:

  • Insurance card
  • Photo identification
  • Medication list
  • Medical history information
  • Recent test results (if available)
  • Contact information for your previous provider

This information can help your new provider better understand your healthcare needs.

Don't Delay Preventive Care

Many patients postpone annual physicals, screenings, and wellness visits during provider transitions.

Continuing preventive care is important for maintaining your long-term health and identifying potential concerns early.

Continuity of Care Matters

A primary care provider plays an important role in managing your overall health, coordinating specialist care, monitoring chronic conditions, and helping you stay on track with preventive care.

If your primary care clinic closes, taking proactive steps can help ensure a smooth transition and minimize disruptions to your healthcare.

Need a New Primary Care Provider?

If you're looking for a new primary care provider, Apex Primary Wellness is accepting new patients and can help make your transition as smooth as possible. Our team can assist with appointment scheduling, insurance verification, medical records transfers, and establishing ongoing primary care.

Schedule an Appointment

Request an appointment online:
https://www.apexprimarywellness.com/request-appointment/

Or call our office directly:
(972) 833-7246

Our team is here to help you continue your healthcare journey with confidence and minimal disruption.

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